For all press inquiries, please contact: press@noahyny.com
For all wholesale inquiries, please contact: wholesale@noahny.com
Please fill out the inquiry box below.
Our customer service is available during the following hours [10 am-6 pm, Monday-Friday]. Please expect a response within [24hr-48hr].
For all tracking inquiries, please combine your questions into one message.
For fabric care instructions, please refer to the specific fabric page on our website. We provide care instructions based on each fabric to ensure the longevity and quality of our products. Please note that these care instructions are for insurance purposes and to inform our customers.
We don’t typically restock but inventory is occasionally moved from one of our retail store to our online store. The best way to be made aware of product availability is to follow our Instagram (@noahclothing) and join our email list for updates and information on our upcoming releases.
You can return unworn items in new condition for a refund within 14 days of their original ship date, and for store credit within 30 days. Please click here to see our full returns policy, and enter your email and order number on that page to initiate the returns process.
Noah does not provide return labels. You’re free to ship your return to us via any major carrier or the post office, but the cost of return shipping is not included.
At Noah, we strive to ship your order out to you as quickly as possible. We aim to ship your item within 1-4 business days. Please note that orders placed after 4 pm will be counted as the next business day. Orders placed on Fridays after 4 pm will be counted as Monday, our next business day.
For express orders, our goal is to ship them out on the same day or the next business day. You will receive an expected delivery time frame before making the payment for the express shipment.
Please be aware that during peak seasons or due to internal errors with your order, it may take a few extra days for processing.
Yes, Noah ships internationally via DHL Express, which usually takes 3-5 business days.
All current job openings can be found here.
We accept Visa, MasterCard, Discover, American Express, PayPal, Apple Pay, and Google Pay.
Noah products can be purchased in-person at our New York, Amagansett and Tokyo stores, and Dover Street Market’s London and Los Angeles locations.
You can also find Noah products at the following locations:
Noah does not offer in-store pick-up for any online purchases under any circumstances.
We do not have a telephone number. To contact us, please use the form here.
Tracking numbers are immediately generated when your shipping label is created. Please allow 1-3 business days from this date for tracking updates.
All applicable duties, taxes and fees will be included in the total amount of your order. We guarantee you will not be required to pay any additional cost on delivery unless you have opted out of paying them during checkout.
Please allow 24-48 hours after the UPS/DHL stated delivery time, since sometimes packages are scanned early or accidentally delivered to a neighbor. If your package has still not been located after the above time period, feel free to contact us for assistance.
For more information on Noah's sustainability practices, please visit our blog.
To determine your size for our footwear, please refer to the size chart provided on the specific footwear item's product page. For Solovairs, please note that they are listed in UK sizing, which can be converted to US sizing using our size chart.
